The masters’ siteTeam photos instead of stock images
San Teh Batumi · Masters
A plumbing service website in Batumi in three languages with a visits admin: requests, scheduling masters and a master’s screen on the phone
Open the demo santehbatumi.demo.grig-studio.ge9:41
- Client
- San Teh Batumi, plumbing service
- Industry
- Services
- Platforms
- Web, admin and master’s screen on phone
- What we did
- Design, development, content migration, SEO
- Status
- Demo with the client, launch in progress
Requests, clients and visits on the screens are made up. Photos, services and prices are real, from the masters’ old site.
01 · Client and task
The masters’ site ran on Tilda with stock photos, requests got lost in messengers, and only the lead knew who was going where. It needed a site people trust and a simple visit system for the lead and the masters.
Goals
- Build a site with team photos, prices and service pages in three languages
- Keep the old URLs and search titles
- Give the lead requests and visits, and each master a screen with only their own work
02 · In numbers
10
pages with old URLs and titles
3
languages: Georgian, Russian, English
3
roles: lead, master and shop
Highlights
Service pagesLeaks, clogs, filters, installation
For businessHotels, restaurants and offices
Requests and visitsA site request becomes a visit
Schedule a visitWho goes, when and what to do
The masters’ weekVisits and deliveries in the calendar
The master’s screenOnly their own visits and route
03 · The whole site
A plumber you trust from the first screen
Real photos of the masters and their equipment, a big headline over the photo, glass cards with the rating and numbers. Prices from the old site on every service. Scroll whole pages.
04 · On the phone
When it leaks, people search on a phone
That’s why every screen has the phone number and an orange “Message a master” button. Services with prices “from”, work photos and a short request form.
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05 · Details
Real technicians instead of stock photos
The site shows San Teh Batumi technicians on real jobs: leaks, blockages, installations. Clients see in advance who will come to them, and they trust that more than a pretty stock image.
06 · A request’s journey
From “leaking under the bath” to a master at the door
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- 9:4101The client writes from the site
Name, phone and a few words. The request remembers which page it came from: leaks, clogs or business.
- 9:4102The lead gets the request
In “Master visits” a new card appears with “Call”, “WhatsApp” and “Schedule a visit”.
- 9:4103Schedule a visit
Day, time, who goes and what to do. A second master can be added for harder jobs: they usually go in pairs.
- 9:4104The master sees the visit
Only their own visits on the phone: the address with a “Route” button, the client, the task and the price.
- 9:4105“Done” after the job
One tap and a few words about the job. The lead sees the visit is closed and the month’s earnings.
07 · Admin · Visits
Requests and visits on one screen
Site requests on top, below them visits for today, tomorrow and the week. Filter by master, with done-this-month and spam separately.
New request. as a phone notification
By master. who’s free today
Done this month. with the total
08 · Close up
Cards with everything at hand
A request has the phone, WhatsApp and the page the client came from. A visit has the time, address, client, task and “Route”, “Telegram” and “Done” buttons.
- Site request
- Today’s visit
09 · Scheduling
A visit from a request in a couple of taps
The client, phone and task are filled in from the request. Just pick the day, time and masters. The price can be noted if agreed.
As a crew. a second master in one line
Note. “bring a 19 wrench”
To the master. the visit appears on the phone
10 · Calendar
The masters’ and the shop’s week together
Visits sit in the shared calendar next to shop deliveries, so you can see when a master is free to install right after delivery.
11 · Own site
The masters lead edits the masters’ site
The same builder as the shop, but the masters’ site has its own publishing: San Teh Batumi edits don’t touch the shop’s draft. Its own permission and search titles.
Page blocks. services, numbers, reviews
Own permission. only for the masters lead
Three languages. and the old page URLs
12 · On the phone
The master is on the road, the admin goes along
The lead schedules visits from the phone, the master opens their visits from the home screen in one tap and marks the job done right on site.
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10pages
with the old URLs and search titles
3languages
Georgian, Russian and English
2masters
on a hard job, one line in the visit
13 · Before and after
Instead of calls into the void, requests and visits
Before: a Tilda site
Requests got lost in messengers
Who goes where lived in the lead’s head
Addresses were forwarded to masters in chat
Stock photos
Separate from the shop
Now: San Teh Batumi
Every request in the admin with its source page
Visits by master in the calendar
A master’s own screen with route and “Done”
Photos of the team and equipment
One admin with the shop; an order with installation becomes a visit
Launch
No request gets lost.The master knows where to go.
A new site in three languages with the old URLs and prices, requests straight into the admin, visits by master and a master’s screen on the phone. The masters’ site and the shop share one system, but each lead edits their own.
01A site that sells a visit
Team photos, prices and a short form: no need to call to learn the basics.
02The lead sees everyone
Requests, visits by master and the month’s done jobs on one screen.
03A master sees only theirs
Address, task, route and “Done”. No extra sections, no one else’s money.
The masters’ site and admin
Home, services, leaks, clogs, business, requests, visits, scheduling, calendar, planning, builder and the master’s screen.
Colours and type
AaMontserrat + Manropeქართული · Русский · English
05 · Result
The site and visits are ready to launch and run on the demo. A request lands in the admin, the lead schedules a visit in a couple of taps, and the master sees it and marks it “Done” on site.
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