The storefrontProducts shown large, like a brand catalogue
Santehshop · Store
An online plumbing store in Batumi in three languages: a 152-product catalogue, a customer account and an admin for the shop and its masters
Open the demo santehshop.demo.grig-studio.ge9:41
- Client
- Santehshop, plumbing store, Batumi
- Industry
- Retail
- Platforms
- Web, customer account, admin on phone
- What we did
- Design, development, catalogue migration, SEO
- Status
- Demo with the client, launch in progress
Customers, orders and visits on the screens are made up. Products and prices are real, from the store’s catalogue.
01 · Client and task
The store ran on Tilda: orders came by email, customers didn’t know their status, and deliveries and installation lived in people’s heads. It needed a beautiful shop that carries an order from the cart to installation, and one admin for the whole team.
Goals
- Move 152 products with prices, photos and old URLs
- Build the catalogue, detailed product pages, search and a cart with a delivery day
- Give customers an account, and the shop orders, deliveries, masters and analytics
02 · In numbers
152
products moved with prices, photos and URLs
34
detailed product pages with photos and diagrams
169
old URLs kept for search
Highlights
A 152-product catalogueSections, brands and discounts in one row
Product as a configuratorKit, installation and price at once
Smart searchUnderstands typos and the wrong keyboard layout
OrdersEvery order from the site in one list
Deliveries for the weekDrag across days and time slots
AnalyticsRevenue, sections, brands and visitors
03 · The whole site
A shop you want to keep scrolling
A white page, large photos and a narrow headline, like brand catalogues. Scroll whole pages: the home page, a section, a product, a dedicated PURE Balance page, delivery and about.
04 · Product page
Build an order, not just buy
On the right, a configurator-style panel: the kit, whether a master should install it, quantity and total. The buyer sees the final price at once and doesn’t message with questions.
- Build your order kit, install, quantity
- Name and brand
34 detailed pages. with photos, diagrams and specs
Three languages. Georgian, Russian, English
Old addresses kept. 169 pages stayed in search
05 · Search
Finds it even with a typo
Typed “cvtcbntkm” on the English layout, and search understood: faucet (in Russian). It searches name, brand, SKU and section, knows synonyms and brand spellings.
Typos and layout. handles both
SKU and brand. for pros who know the code
The / key. search opens instantly
06 · On the phone
Large catalogue cards, a two-tap cart
On a phone, products go one per row full-width, sections stick to the top, and the cart asks only what’s needed: delivery day and slot, address and contact.
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07 · Customer account
Customers see where their order is
Sign in by phone or Telegram in a minute. The account shows every order with steps “Accepted → Packing → On the way → Delivered”, a “Reorder” button for cartridges and a Telegram question with the order number. It installs on the phone like an app.
08 · An order’s journey
From the cart to installation
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- 9:4101The customer checks out
Picks the delivery day and slot and ticks “needs a master to install”. No sign-up needed.
- 9:4102The order lands in the admin
The shop manager gets a notification and the order goes to the top of “New”.
- 9:4103One tap on “Confirm”
Items, total, address and the customer on one screen. Call or WhatsApp right from here.
- 9:4104Delivery and master for the week
The order joins the weekly plan. If installation is needed, a master visit is scheduled and shows up on the master’s phone.
- 9:4105The customer sees the status
In the account the order step updates as soon as the shop taps the button.
152products
moved from the old site with prices and photos
3languages
shop, account and customer messages
4roles
shop, masters and admin each see their own
09 · Admin · Orders
All orders in one list, not in chats
Status counters on top, below them orders with product photos, total, delivery day and address. Search by number, name, phone or street.
New order. by push and in Telegram
Custom statuses. and what the customer sees
Customer contact. call and WhatsApp from the order
10 · Order card
Everything about an order on one screen
Items at order-time prices, delivery and installation, the customer with their order history, a shop note only the team sees, and a history of who changed the status and when.
- Items and total
- Customer call and WhatsApp
- Shop note
11 · Products
Price, photos and text change in a minute
Name and description in three languages, an old price for discounts, “Hit” and “Sale” labels, specs and three key facts for the product page. Sections are reordered by dragging.
12 · Deliveries and master
A week of deliveries you move with a finger
Rows are delivery slots, pickup and master visits; columns are days. Drag an order card to another day and the customer sees the new date in their account.
- Delivery 10:00–15:00 wrench: needs installing
- Evening and pickup as separate rows
13 · Analytics
What sells and what people only look at
Daily revenue, sections and brands, best sellers, delivery versus pickup and order language. Next to it, traffic: where visitors came from, phone or desktop, what they added to the cart.
- By section
- How they receive
- Brands
14 · Customers
Every customer with a history
Customers build up from orders automatically: how much they bought, average order, addresses and notes. Accounts are listed separately: who signed in by phone and who via Telegram.
15 · Roles
Everyone sees only their own work
One admin for the shop and the masters, but different screens. A master doesn’t see revenue, and the shop manager isn’t lost in visits.
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Orders, products, deliveries, analytics and the shop site
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Requests from the masters site, visits and the San Teh Batumi site
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Only their own visits: address, task, route and “Done”
16 · Site builder
Shop texts and showcase without a developer
Home, “Payment and delivery”, “About” and “Contacts” are built from blocks. Blocks on the left, the live site in the middle, settings and search titles on the right. Edits save themselves and go live with “Publish”.
Page blocks. showcase, sections, bestsellers
SEO for every page. title and description
Two sites. shop and masters in one admin
17 · Admin on the phone
The shop fits in a pocket
The admin installs on the phone like an app. Five chosen sections at the bottom, order buttons at the top, and the text size can be made larger.
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18 · Before and after
Instead of Tilda, its own shop and admin
Before: a Tilda shop
Orders came by email and phone
Customers didn’t know their order status
Deliveries and masters in heads and notes
Search found only exact names
A builder template
Now: Santehshop
All orders in the admin with statuses and history
An account with order steps
A weekly plan with drag and drop
Search with typos, SKUs and synonyms
Own design, three languages and old URLs kept
Launch
The shop runs itself.From one admin.
We moved 152 products with prices, photos and old URLs, made detailed pages, a customer account and an admin for four roles. Shop, deliveries and masters now live in one place, and the site runs on its own server.
01One site instead of Tilda
All products, sections and texts moved over; old search links lead to the same pages.
02Shop and masters together
An order with installation turns into a master visit in the next section.
03The owner runs it
Prices, photos, texts and statuses change from the phone, no contractor.
The whole shop admin
Home, orders, customers, accounts, products, sections, statuses, deliveries, calendar, analytics, builder and appearance.
Colours and type
AaRoboto Condensed + Onestქართული · Русский · English
05 · Result
The store is ready to launch: the catalogue, customer account and a four-role admin run on the demo. An order with installation turns into a master visit by itself, and the owner changes prices, photos and texts from the phone.
Next.js · SQLite · PWA · свой сервер
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ArtemFounder of Grig Studio · replies personally
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ArtemFounder of Grig Studio · replies personallyMore cases
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